Terms of Service

Effective date: August 11, 2026 · Version 2026-08-11-v6

These Terms of Service (“Terms”) are a binding agreement between DermPaper LLC, an Illinois limited liability company with its principal office at 5440 W. Belmont Ave, Chicago, IL 60641 (“DermPaper,” “we,” “us,” or “our”), and the licensed physician and/or the dermatology practice that registers for or uses the Service (“you,” “your,” “Subscriber,” or “Customer”). By clicking “I agree” (or a similar control), creating an account, or using the Service, you agree to these Terms. If you do not agree, do not register for or use the Service.

These Terms govern the provider-facing product (signup, dashboard, and billing). They do not create any rights for patients or other members of the public, who simply view the educational pages and are not parties to this agreement.

1. Who may use the Service (eligibility)

The Service is offered only to licensed allopathic (MD) or osteopathic (DO) physicians who are in good standing and authorized to practice, and to the dermatology practices they own or are authorized to bind. By registering, you represent and warrant that:

you are at least 18 years old and a licensed MD or DO (or an authorized representative of the practice);
the information you provide at signup — including your name, National Provider Identifier (“NPI”), practice name, and contact details — is true, accurate, and current;
if you register on behalf of a practice or other entity, you have authority to bind that entity to these Terms; and
your use of the Service will comply with all laws and with your own professional, licensing, and advertising obligations.

We verify your NPI against the public CMS NPPES NPI Registry to confirm you are a physician. We may refuse, suspend, or terminate any account that we are unable to verify, that we believe is ineligible, or that violates these Terms. NPI verification is an access-control measure only; it is not a credentialing service and is not a representation by us about any provider.

2. What the Service is — and what it is not

DermPaper is a software-as-a-service patient-education tool. It provides general, plain-language, source-grounded educational content about dermatologic conditions and generic cosmetic and in-office procedures, presented on a practice-branded, mobile-first, QR-accessible website, together with a small dashboard for managing branding, links, content selection, and billing.

The Service is not medical advice and is not the practice of medicine. The content is general educational information only. It is not clinical decision support, not a diagnostic or treatment tool, not a medical device, and not a substitute for the professional judgment of a qualified clinician or for the physician-patient relationship. You are solely responsible for all clinical decisions and for the care of your patients (see Section 9). DermPaper does not recommend or endorse any specific test, product, procedure, physician, opinion, or other information.

You are responsible for safeguarding your credentials and for all activity under your account. You must notify us promptly of any unauthorized use.

Individual Pro licenses a single named provider (one user). Patient pages display that provider’s own name. It may not be shared across multiple providers or used to brand a practice.
Practice licenses up to five (5) named users within one practice and enables clinic-name and logo branding.

Login credentials and seats are personal to the licensed user(s) and may not be shared, sold, sublicensed, or used by anyone other than the authorized user(s). Branding a patient site with a clinic’s name and logo requires a Practice subscription.

4. Subscriptions, free trial, automatic renewal, and cancellation

Please read this section carefully. It describes recurring charges that will continue until you cancel. Payments are processed by our third-party processor, Stripe. By providing a payment method, you authorize us and Stripe to charge that method on a recurring basis as described below, plus any applicable taxes.

4.1 Plans and pricing

Current founding-member plans:

Individual Pro — $9.99 per month (one user);
Practice — $29.00 per month (up to five users); and
Practice Annual — $290.00 per year, paid upfront (up to five users; the same Practice plan billed yearly at a discount).

Prices are stated and charged in U.S. dollars and exclude taxes, which are calculated and added at checkout (via Stripe Tax) where applicable.

4.2 Free trial (Individual Pro only)

Individual Pro includes a 14-day free trial that requires a valid payment method at signup. Unless you cancel before the trial ends, your subscription will automatically convert to a paid monthly subscription and your payment method will be charged the Individual Pro price disclosed to you at signup ($9.99/month under current founding pricing), and the same amount each month thereafter, until you cancel. The Practice plan has no trial and begins as a paid subscription immediately.

4.3 Automatic renewal and recurring billing

Your subscription renews automatically at the end of each billing period — monthly for monthly plans, yearly for the annual plan — and your payment method will be charged the applicable recurring fee at the start of each new period, until you cancel. Your acceptance of these Terms is your authorization for these recurring charges. For the annual plan, that means your payment method is charged the full annual fee upfront at purchase and again at each yearly renewal unless you cancel before the renewal date.

4.4 How to cancel

You may cancel at any time through the Stripe customer portal linked in your dashboard, or by contacting us at support@dermpaper.com. Cancellation stops future renewals. To avoid being charged for the next period (including conversion of a free trial), you must cancel before that period begins.

4.5 Refunds

Except where required by law, fees are non-refundable and we do not provide refunds or credits for partial billing periods, unused time, or features not used. When you cancel, you retain access through the end of the period you have already paid for, after which your patient site goes offline and your dashboard is limited to billing functions.

4.6 Founding-member pricing

Founding-member pricing is available for a limited time and is honored only while your subscription remains continuously active. If your subscription lapses, is canceled, or terminates, you may lose founding pricing and any new subscription will be at the then-current rate. Upgrading from Individual Pro to Practice moves your account to the Practice plan at the then-current Practice rate, with no proration or carryover of any trial or prior balance.

4.7 Price changes

We may change pricing, plans, or features. For existing subscribers, any price change applies to renewals occurring after we give you reasonable advance notice (for example, by email or in the dashboard). Continuing to use the Service after a change takes effect means you accept it; if you do not agree, your remedy is to cancel before the change applies.

4.8 Failed payments

If a charge fails, we may retry, and we may suspend or deactivate your account (taking the patient site offline) until payment succeeds.

4.9 Referral credits

We may offer a referral program under which an active subscriber earns a service credit equal to one month of their then-current plan when a practice they referred becomes a paying subscriber (its first paid invoice). Credits are applied to your Stripe account balance against future invoices; they are not cash, are non-transferable, non-refundable, have no monetary value outside the Service, and are forfeited when your account closes. One credit per referred practice. Self-referrals, fictitious accounts, or other abuse forfeit credits, and we may reverse credits obtained through abuse. We may modify, suspend, or end the referral program at any time for future referrals; credits already applied are unaffected.

5. License to you; our intellectual property

Subject to your compliance with these Terms and payment of all fees, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license, during your active subscription, to access the Service and to display the DermPaper educational content to your patients through your DermPaper-provided branded pages and QR codes, solely for patient education in connection with your practice.

We (and our licensors) own all right, title, and interest in and to the Service, the DermPaper-authored content, software, design, trademarks, and all related intellectual property. Except for the limited license above, no rights are granted to you. You may not copy, scrape, republish, frame, mirror, resell, sublicense, reverse-engineer, create derivative works from, or remove any proprietary notices or disclaimers from, the Service or its content. The DermPaper content is licensed, not sold.

6. Your content and branding

“Your Content” means anything you provide or upload — your clinic name, logo, website and booking links, provider name, any custom handouts, any photographs you upload (including before/after patient photographs), captions, and other materials.

License to us. You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display Your Content as needed to operate and provide the Service.
Your responsibility. You represent and warrant that you own or have all rights necessary to provide Your Content; that it is accurate and not misleading; that it does not infringe or violate any third-party right or any law; and that it contains no patient-identifying information or Protected Health Information (see Section 7).
Custom handouts. Any handout or material you upload is yours — you are solely responsible for its content, accuracy, clinical appropriateness, and legal compliance. DermPaper does not review, endorse, or assume responsibility for materials you upload.
Removal. We may remove or disable any of Your Content that we believe violates these Terms or applicable law, or that creates risk or liability, without liability to you.

6.1 Practice-provided photographs (before/after galleries)

Where the Service offers a before/after photo feature, all photographs and captions are provided solely by your practice and are Your Content. DermPaper does not review, verify, approve, or endorse any photograph, before or after it appears on your patient pages, and acts only as a hosting provider displaying them at your direction. DermPaper LLC is not liable for practice-provided photographs, and your practice assumes all legal responsibility for posting them. Photographs are for illustrative purposes only and must not be presented, in captions or otherwise, as a promise or guarantee of results.

Each time you upload a photograph, you represent and warrant that: (a) it depicts your practice’s own patient and treatment performed by your practice; (b) before uploading you obtained — and will retain in your records for as long as the photograph is displayed and thereafter as required by law — a signed written authorization from the patient expressly permitting public use of the photograph for the practice’s marketing and patient education; (c) the photograph is unretouched apart from cropping, rotation, or consistent lighting adjustment; (d) it reveals no identifying information beyond the scope of the patient’s authorization; and (e) your use complies with all applicable laws and medical-board / professional-licensing advertising rules. The attestation you confirm at upload is recorded (user and timestamp) and is part of these representations.

If a patient limits or revokes their authorization, you must remove the photograph promptly. We may remove or disable any photograph at any time, with or without notice, without liability to you. The indemnity in Section 12 applies in full to practice-provided photographs.

6.2 Copyright complaints (DMCA)

We respect intellectual-property rights and respond to notices of alleged infringement under the Digital Millennium Copyright Act. If you believe content on the Service infringes your copyright, send a notice with the information required by 17 U.S.C. § 512(c)(3) to our designated agent at legal@dermpaper.com. We may remove allegedly infringing material and may terminate the accounts of repeat infringers.

7. No protected health information (HIPAA)

The Service is designed to operate without any patient data. You agree not to enter, upload, or transmit to the Service any patient-identifying information or Protected Health Information (“PHI”) as defined by HIPAA. Because DermPaper does not create, receive, maintain, or transmit PHI on your behalf, DermPaper is not your “Business Associate,” no Business Associate Agreement is required or offered, and DermPaper has no HIPAA obligations with respect to your use of the Service. You are responsible for any PHI you improperly introduce in breach of this Section, and the indemnity in Section 12 applies to it.

8. Acceptable use

You agree not to, and not to permit anyone to:

share, sell, or transfer account access, or exceed your plan’s licensed seats;
use the Service other than for bona fide patient education within your own practice;
present the educational content as your own original clinical advice, protocol, or as a substitute for individualized medical judgment, or use it in a way that is false, misleading, or that violates medical-advertising or professional-conduct rules;
copy, scrape, data-mine, or bulk-export the content; interfere with or disrupt the Service; attempt to gain unauthorized access; or circumvent usage or security controls;
upload unlawful, infringing, or harmful material, or anything containing PHI; or
use the Service for emergencies — in a medical emergency, call 911.

9. Your professional responsibility (learned intermediary)

You are a licensed physician and the learned intermediary between the educational content and your patients. You acknowledge and agree that:

you remain solely responsible for the diagnosis, treatment, and care of your patients and for all clinical decisions;
you will exercise your own independent professional judgment and will determine whether any content is accurate, current, and appropriate before relying on it or sharing it with a patient; and
you will not delegate or defer clinical judgment to the Service, which provides general information only and does not know any patient’s specific circumstances.

10. Disclaimers; no warranties

THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, DERMPAPER DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE CONTENT IS COMPLETE, ACCURATE, CURRENT, OR ERROR-FREE, OR THAT IT REFLECTS THE MOST RECENT MEDICAL DEVELOPMENTS; THE CONTENT IS GENERAL EDUCATIONAL INFORMATION ONLY AND IS NOT MEDICAL ADVICE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, AND WE ARE NOT RESPONSIBLE FOR THIRD-PARTY SERVICES (INCLUDING STRIPE, SUPABASE, HOSTING PROVIDERS, AND THE CMS NPPES REGISTRY). Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

DERMPAPER AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
DERMPAPER WILL NOT BE LIABLE FOR ANY CLINICAL DECISION, DIAGNOSIS, TREATMENT, OR PATIENT OUTCOME, OR FOR ANY RELIANCE ON THE CONTENT, ALL OF WHICH REMAIN YOUR PROFESSIONAL RESPONSIBILITY.
DERMPAPER’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO DERMPAPER IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limitations are a fundamental basis of the bargain and apply even if a remedy fails of its essential purpose. They do not limit your obligation to pay fees or your indemnification obligations under Section 12, and they do not exclude any liability that cannot be excluded under applicable law. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You will defend, indemnify, and hold harmless DermPaper and its owners, members, officers, employees, and agents from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) your provision of medical care and your relationships with your patients; (c) Your Content, including any custom handouts, any practice-provided photographs (Section 6.1), and any PHI you improperly introduce; (d) your breach of these Terms or violation of any law or third-party right; or (e) your professional, licensing, or advertising conduct.

We will give you reasonable notice of any claim for which we seek indemnification, and you will control the defense and settlement with counsel reasonably acceptable to us — provided that you may not settle any claim in a way that imposes any obligation or admission on us without our prior written consent, and we may participate with our own counsel at our expense.

13. Third-party services

The Service relies on third parties, including Stripe (payments — we do not store your full card number), Supabase (authentication, database, and storage), our hosting provider, and the CMS NPPES registry (NPI lookups). Your use of those services may be subject to their own terms, and we are not responsible for them.

Independent references. Educational pages cite and link publicly available materials from independent organizations — such as professional medical academies and government health libraries — solely to identify the sources the content is grounded in. Those organizations are not affiliated with DermPaper and do not sponsor, endorse, review, or approve the Service or its content. All cited names and marks belong to their respective owners.

13.1 Amazon Associates product recommendations (optional feature)

The Service includes an optional feature that lets you display a DermPaper-curated list of over-the-counter product suggestions on your patient pages, linked to Amazon using your own Amazon Associates tracking ID. If you enable it, all of the following apply:

The affiliate relationship is solely between you and Amazon. You must hold your own Amazon Associates account. Any commissions are paid by Amazon directly to you. DermPaper receives no commission, referral fee, or other compensation from the feature.
You are solely responsible for your compliance with the Amazon Associates Program Operating Agreement and related Amazon policies; for the tax treatment of any earnings; for any disclosure obligations under FTC rules; and for compliance with the laws, medical-board rules, and professional-ethics standards that apply to you regarding the sale or endorsement of health-related products. Enabling the feature is your representation that you have considered those obligations.
DermPaper curates a generic list and endorses nothing. Product suggestions are general over-the-counter category examples, not medical advice, a prescription, or a guarantee of suitability for any patient; you remain the learned intermediary (Section 9). We may add, change, or remove products, or discontinue the feature, at any time.
A patient-facing disclosure always accompanies the suggestions and cannot be removed or altered. Product links are omitted from printed output.
No earnings promise. We make no representation about approval of your Associates account, its continuation (including Amazon’s qualifying-sales requirements), or any level of clicks, purchases, or earnings.
Amazon’s prices, availability, and content are outside our control, and Amazon is not affiliated with, and does not sponsor or endorse, DermPaper.

14. Term, suspension, and termination

These Terms apply while you have an account or use the Service. You may terminate by canceling your subscription and ceasing use. We may suspend or terminate your access at any time for violation of these Terms, non-payment, ineligibility, legal or security reasons, or if we discontinue the Service. On termination, your license ends and your patient site goes offline. Sections that by their nature should survive (including Sections 5–7 and 9–17) survive termination.

15. Changes to these Terms

We may update these Terms. We will post the updated Terms with a new effective date and version. For material changes, we may require you to accept the updated Terms to continue using the Service, and your acceptance is recorded by version. Your continued use after an update takes effect means you accept it.

16. Governing law and dispute resolution

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of- laws rules.

Informal resolution. Before filing any claim, you agree to contact us at legal@dermpaper.com and attempt in good faith to resolve the dispute for at least 30 days.

Binding arbitration; class-action waiver. This agreement to arbitrate is governed by the Federal Arbitration Act. Except for claims that qualify for small-claims court and except for claims seeking injunctive or other equitable relief to protect intellectual property, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Cook County, Illinois. You and DermPaper waive the right to a jury trial and agree that claims may be brought only in an individual capacity and not as a plaintiff or class member in any class or representative proceeding. If this class-waiver or arbitration provision is held unenforceable, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Cook County, Illinois for any dispute.

17. General

These Terms (with the Privacy Policy and any order or plan details) are the entire agreement between you and DermPaper and supersede prior agreements on this subject. If any provision is unenforceable, the rest remain in effect and the unenforceable provision will be limited to the minimum extent necessary. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them, including in connection with a merger, acquisition, or sale of assets. The parties are independent contractors. We are not liable for delays or failures caused by events beyond our reasonable control. Any feedback you provide may be used by us without restriction or obligation to you. Notices to you may be sent to your account email; notices to us go to legal@dermpaper.com.

You consent to transact electronically and agree that clicking “I agree,” checking the acceptance box, or registering for the Service constitutes your electronic signature and forms a binding agreement under the federal E-SIGN Act and the Illinois Uniform Electronic Transactions Act. You consent to receive communications related to the Service electronically. We record your acceptance, including the version accepted and the date, time, and IP address of acceptance.

19. Contact

DermPaper LLC — 5440 W. Belmont Ave, Chicago, IL 60641 General/billing: support@dermpaper.com · Legal: legal@dermpaper.com · Privacy: privacy@dermpaper.com